Hurricane Florence- Potential Power Outages
With the threat of power outages from Hurricane Florence, we want to make sure you can reach us in case of an emergency. We are putting procedures in place to have our phones forwarded in the event of a power loss. Security Central is our monitoring station but also our answering service for emergencies.  They can help you get in contact with us during the power outage. Call 888-684-2684, the representative will prioritize your request and will contact the on call technician if necessary. Please note this may be a very difficult event and we will work as diligently as we can to handle emergencies. If your power is out and your security system is beeping and saying "low batt"- you can simply power the system down by unplugging the battery in the panel. The panel is usually a metal box located in a closet or basement. If you do not have the key, the lock can be popped simply by using a flathead screwdriver or butter knife. The battery has a red and black wire with a plastic end, slide them off the leads. Your keypads will no longer be illuminated thus the system is powered down.  
Please feel free to email us with any non-emergency concerns and we will address them when the office reopens. 
Kim: kimc@firstsecurityserviceinc.com
Rebecca: Rebeccar@firstsecurityserviceinc.com
                               
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National Fire Protection Agency  |  North Carolina Electronics Security Association  |  Home Builders Association: Durham, Orange, and Chatham Counties


Learn about First Security Service Inc.

First Security Service Inc. in Durham, North Carolina, is the leading low-voltage integrator in our area. We sell, design, and install numerous products and services that streamline the entire home security process for residential customers as well as our commercial clients. For more than 25 years, our team has been keeping up with the ever-changing technological advancements for homes and businesses throughout the Triangle and Triad areas of North Carolina. Our company, which began in 1988 by installing basic security systems, has grown to a staff of 20 employees serving more than 5,000 customers.

Mission Statement: Our mission is to stay on top of this ever-changing industry while maintaining outstanding customer service.

Contact our team for the latest advancements in residential and commercial security services.


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